Operations Analyst

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Operations Analyst

Position Description

The RSM Cloud & Data Center Operations Analyst’s role is to ensure the efficient operation and delivery of Cloud and Managed Services to clients. The Operations Analyst works closely with the Cloud and Data Center team to properly manage contracting, new client onboarding tracking and internal systems setup. The role will have communications with client during their term regarding licensing, services contracted, audit touchpoints as well as other administrative responsibilities.

Responsibilities include:

• Ensure operational procedures and practices are well defined, documented and consistently applied.
• Ensure a...