System Administrator

Secure our Nation, Ignite your Future

Join a new and exciting opportunity to protect national security and provide premier mission focused IT services for a dynamic and growing program. Currently, ManTech is seeking a motivated, career and customer-oriented System Administrator to join our team in Hanover, MD area**.** In this role, you will provide support for implementation, troubleshooting and maintenance of IT systems and manage IT system infrastructure and any processes related to these systems.

Responsibilities include, but are not limited to:

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal custom...