Matrix42 Empirium Engineer

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for IT talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes.

If you are a German-speaking, new-technology-looking team player, our team would be the right home base for you.

WHAT WILL YOU DO?

• Management of the Matrix42 Empirum environment:
  • Setup of Empirum
  • Operation of the environment
  • Problem analysis
  • Packaging
  • Patch management
• Knowledge of Microsoft Intune, Windows Autopilot, Mobile Device Management, Microsoft Defender is an advantage
• Adjusting and implementing device policies
• 2nd-level support for the deployed management solutions, as well as supporting the service desk and desktop support
• Participation in decisions regarding workplace devices, processes, and policies
• Implementation and monitoring of device compliance profiles
• Participation in IT projects that affect the workplace

Requirements

YOU WILL SUCCEED IF YOU:

• completed vocational training in the IT sector with professional experience,
• have several years of experience with Matrix42 Empirum,
• have high communication skills and self-motivation, independent working style, customer-oriented mindset, and confident demeanor,
• have cross-architecture knowledge in the Windows environment - advantage,
• have basic knowledge of ITSM (ITIL Foundation certification is an advantage),
• have good knowledge of project management methods as an employee or work package manager in projects,
• have good knowledge in automating tasks with Microsoft PowerShell,
• have knowledge in managing Apple devices - advantage,
• have good knowledge in handling trouble ticket systems (e.g., ServiceNow),
• have good network knowledge (TCP/IP, Ethernet, DNS),
• speak English and German, both B2+