GDP Operational Quality Specialist

Job Description

This is a 6-month contract, starting on 12th August 2024

You will be required to work on-site 3 days per week

General Summary:

The GDP Operational Quality Specialist role supports International Quality by acting as the central point of contact for EU based 3PLs. This role involves the triage, assessment and processing of deviations and distribution complaints impacting these sites in the VeeQMS system, management of queries and other communication by and between the 3PLs and Affiliates, and performance monitoring of these 3PLs sites for communication to the International Quality team.

Key Duties and Responsibilities:

• Management of International Quality inbox (intake, triage and timely responses to QA queries).
• Responsible for managing the intake, triage and logging of deviations & distribution complaints into the Veeva electronic Quality Management System (VeeQMS).
• Liaise with relevant stakeholders to obtain full information to initiate investigation and root cause analysis as per Vertex procedures. Track completion and closure in a timely manner.
• Prepare materials for, and host meetings with, 3PL sites to monitor performance on de...