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Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita’s businesses and clients.
Updated
Performs customer service activities and initiatives for limited number of products or clients.
Job title:
Service Administrator
Job Description:
Salary: £22,542
Hours: 37.5 Hours a week. Monday - Friday between the hours of 8am - 6pm.
Location: Office based on Oxford Road, Manchester City Centre. Hybrid working contract. Homeworking days will be available upon successful probation.
Our Operations Team requires an additional administrator to work within our Life and Pension division. The role will involve processing and entering phone/paper enquiries related data into the computer, handling customer service inquiries and problems via phone, paper, and mail. You will be required to be flexible to work across all back-office teams if support is required. Full training will be provided.
Customer experience is something that is very important to us and making our customers happy will be your number one priority. We aim to resolve any issues first time, which means we want team members who are dedicated to providing an excellent customer service experience to our customers.
What you will do:
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