Operations Specialist

The Team: The People & Culture team plays an essential role in supporting our company’s strategic initiatives, day-to-day operations, and infrastructure. As a steward of Morningstar’s unique culture, we invest in our employees and offer a place where talented, driven people can grow; and where they are trusted to help investors reach their financial goals. By helping Morningstar employees succeed we contribute to Morningstar’s success.

The Role: We believe that people are our most important asset. Our people—through their creativity, talent, and willingness to learn—are essential to the success of our company. As an Operations Specialist, you will provide a great service experience to employees and managers needing assistance from People & Culture and to make other People & Culture professionals on the team more productive by supporting their projects and day-to-day process tasks. This position is based in our Chicago office.

Responsibilities

• Serve as the front-line support for People & Culture-related questions and inquiries from employees and managers. Research and craft complete and accurate responses to their questions and within defined SLAs. Escalate more...