Senior Business Analyst

Position Overview:

The Senior Business Analyst will play a critical role in analyzing, designing, and implementing business processes and systems that leverage Salesforce to meet the needs of our clients. This individual will work closely with stakeholders, gather and document requirements, and translate them into functional specifications. The ideal candidate will have a strong background in Salesforce, extensive experience conducting field work, and a proven track record of driving successful business outcomes.

Please note that this role may require travelling to USA, and availability to work remotly on a Monday to Friday basis, 7.30 am to 3.30 pm PST.

Key Responsibilities:

• Collaborate with stakeholders to understand business needs, gather requirements, and identify opportunities for process improvement.
• Conduct detailed analysis of business processes and systems to identify gaps and propose solutions using Salesforce.
• Translate business requirements into functional specifications and work closely with the development team to ensure accurate implementation.
• Perform data analysis, create reports, and provide insights to support decision-making and drive bus...