What will you get to work on?
You will have to work on managing the daily operational tasks including but not limited to
handling payments reconciliation, issues/queries raised by Merchants, Customers or Banks in
relation to Settlement, Refunds, Transactions, Payments etc.
Key Responsibilities:
• Need to closely work with the team members for recon and other issues and at times
require to contribute individually.
• Have good knowledge of product to resolve any customer, merchant or bank issues.
• Dealing with other team specially Support / Sales for resolution of queries.
• Handling areas that impact inflow and outflow of funds at transaction level.
• Complete tasks considering SLAs and preparation of various reports on daily, weekly
and monthly basis for team assigned.
• Co-ordinate with Banks for issues in reconciliation and payments and delay settlement of
funds.
• Work closely with Tech teams to raise red flags, share/prepare appropriate data for
investigation and understand the root cause to attain 100% reconciliation. Also, find
innovative ways of automation.
• Helping team members in Balancing and matching of the funds at day end. Anal...
Razorpay Software Private Limited
A full-stack financial services organization building a new-age digital banking hub (Neobank) for businesses in India.
Other jobs at Razorpay Software Private Limited
Notifications about similar jobs
Get notifications to your inbox about new jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Similar jobs