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We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust
As a Claims Services Coordinator you will be as a liaison between Wellmark and Claims vendors to coordinate timely resolution of suspended claims and adjustments, with oversight and guidance from leadership. You will ensure the vendor is delivering customer focused service through timely adjudication of claims and quality results that meet Wellmark’s expectations. Leading/monitoring projects assigned by leadership; including researching and analyzing business or system processes and issues to ensure claims and inquiries are processed accurately and timely will be a key component. Also, you will serve as a Claims subject matter expert, business liaison and technical resource for the business regarding Claims for the division and across the organization.
Required:
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