Senior Solutions Engineer

As part of this role, you will

• Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale
• Ensure partners deliver the best integration within their constraints for an excellent customer experience
• Assist partners in the implementation phase, defining technical solutions and documenting requirements
• Support business development by aiding larger partners requiring novel features, including technical scoping and feature design
• Participate in feature definition, prioritization, and long-term strategy planning with the Wise Platform team
• Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions
• Design and develop new features for Wise services and expose them on the public API when needed
• Work on scaling Wise Platform into new regions, overcoming associated challenges
• Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations
• Collaborate with the technical pre-sales team to support the sales cycle and secure new partnerships
• Enhance internal processes to handle multiple integrations in parallel
• Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

This role will give you the opportunity to

• Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen
• Identify problems and unlock opportunities for Wise and partners through technology solutions
• Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude
• Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America

Requirements

A bit about you

• You come from a software development background with 5+ years of relevant experience.
• You have successfully managed both technical and non-technical stakeholders to deliver multiple concurrent technical projects. Additionally, you possess a strong background in solutions engineering
• You have experience with financial systems integrations and familiarity with international finance, foreign exchange, and payment systems
• You understand the value of balancing customer centric thinking with technical know-how, and can bridge the gap between business and technical experts
• You put the customer above technology, while finding ways to leverage technology to improve the customer experience
• You are personable and you are good at stakeholder management. You are able to represent Wise and our values to external partners in a professional way, explaining technical problems and solutions to non-technical audiences
• You have experience with RESTful APIs, Microservices, API Design, Swagger, OpenAPI, OAuth2

Nice to have

• Worked with Java/Kotlin, preferably with Spring Boot
• Skilled in multiple programming languages, tech stacks, and cloud providers
• Strong communicator in client-facing roles, engaging technical and non-technical stakeholders