Senior Ecosystem Consultant

The Team:

Celonis Services is a strategic services organization that focuses on the delivery aspects of our customers' journeys, including Consulting Services, Academy, and Customer Support. Within this organization, the Ecosystem Consulting team plays a pivotal role. Our team of thought leaders possesses deep product, technical, and domain expertise, concentrating on advising Celonis implementations and driving product adoption for our partners and their end-customers. We achieve this by integrating best practices, delivery experience, award-winning enablement, and support expertise. Through close collaboration with partners, we facilitate organizational transformation and expand Celonis' global reach, ensuring all stakeholders maximize the value of Celonis Process Intelligence Graph and its latest features

The Role:

As a Senior Ecosystem Consultant, you will work closely with our partners and their end-customers, providing expert advisory services to facilitate digital transformation and expand Celonis' global reach. You will be an integral member of our agile project teams, accelerating our partners' adoption of Celonis Process Intelligence Graph. Your role involves understanding the strategic priorities of our partners' clients, performing data transformations, conducting analyses, and developing data-driven process insights using SQL and complex data models to maximize value.

You will gain expertise in various business processes, including Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, and Supply Chain Management. Continually leveraging the latest features and functionalities, such as Business Miner, OCPM, Process Sphere, and Machine Learning, you will generate high-value use cases and ensure our partners and their customers stay at the forefront of innovation. As an ambassador to the most prestigious consulting firms in the world, you will drive Celonis’ international expansion and solidify our leadership in the industry.

The work you’ll do:

• Strategically shape the way we engage and scale with partners in a highly cross-functional global team
• Lead and advise engagements together with our largest partners end-to-end
• Advise partners on the job in critical phases of the project: help them identify strategic use cases, build analyses and generate process improvements and business value for their end customers
• Enable our partners to employ the most advanced product features of the Celonis Process Intelligence Graph
• Leave your mark on the product or solution and implement your own creative innovative solution to drive value internally and externally

The qualifications you need:

You intrinsically possess a high level of vision and dedication. Your excellent analytical skills in concert with the ability to interpret business processes and stakeholder management enable you to consult partners and customers in jointly generating business value.

• Business fluency in English - both written and spoken; any other language is a big plus
• 5+ years of experience in IT Services, Management Consulting, Business Process Reengineering, Digital Transformation or similar areas, with at least one year at a renowned strategy consultancy
• Bachelor’s degree or higher education in Business & Technology, Technology Management, Business Informatics, Computer Science, or similarStrong ability in critical & strategic thinking and problem solving, helping you to quickly understand business problems and breaking them down into Celonis requirements
• Client-facing Project Management experience in enterprise software implementations, managing multiple projects concurrently
• Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with partners, customers and executives
• In-depth business process understanding, such as supply chain, financial services, IT service management
• Prior experience in working with or at some of the world's largest global service integrators such as Accenture, IBM or SAP is a big plus
• Basic knowledge of SQL; experience with other programming languages such as Python, R or MATLAB are highly desired
• Excellent analytical skills as well as a strong interest or experience in Big Data, Data Mining, and Process MiningStrong relationship-building and communication skills with the ability to creatively explain and present complex concepts in an easy-to-understand, persona-oriented manner from technical experts through C-suite