Plan Implementation Manager

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Opportunity

The Plan Implementation Manager (PIM) will apply their knowledge, experience, and understanding of U.S. retirement regulations and operations to support and deliver a best-in-class customer experience while managing the relationship, set-up and investment mapping of client assets on our platform. The PIM is accountable for project management and onboarding of new retirement accounts to the Open Architecture (OA) platform at John Hancock.

The PIM will coordinate internally with our data, payroll and ERISA teams to ensure that key milestones are completed on time and will work alongside the Technical Specialist (...