Selling Flex Associate

A Belk Sales Associate provides outstanding customer service to each and every customer, displays a passion for retail and fashion, adapts to change efficiently, continually seeks to learn about Belk’s merchandise, has an awareness of industry technology, and displays the ability to use technology to enhance core selling skills.

Providing Excellent Customer Service:

• Proactively greeting and engaging customers warmly and with a smile.
• Supporting the store to meet or exceed its customer service goals.
• Handling each customer transaction in a professional and friendly manner.
• Thanking each customer by name following a purchase.

Demonstrating Initiative:

• Offering assistance to the customer proactively and without prompt.
• Using suggestive selling techniques with all customers.
• Meeting or exceeding solicitation goal for Belk credit Rewards program.
• Meeting or exceeding Clienteling goals, where applicable.
• Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

Continuous Learning & Innovation:

• Using Mobile Devices to complete a sale (where applicable).
• Using Digital Computer-based...