Working Student in UX Research

About the Opportunity

Contentful is deeply curious about our Customer’s pain points and goals. As a Working Student in UX Research (f/m/d), you will be working closely with the Research team, gaining experience in collaborating in a fast paced and agile environment.

What to expect?

• Craft robust insights by fetching and analyzing information from different sources;
• Codification of open end questions (processing large number of text submissions);
• Helping craft high quality research reports and communications;
• Helping with Research Operations: Scheduling and coordinating research sessions, managing data cleaning and maintenance (monthly cleanup of the user panel, updating participation data, etc.), managing artifacts when interviews take place (e.g. downloading video recording from our research zoom account and uploading into gdrive, along with transcripts and notes), etc.;
• Build bridges across teams and departments through wide collaboration within the company. What you need to be successful
• You are currently enrolled in 2nd or 3rd year of bachelor studies in Berlin or commuting distance within Germany;
• You care about storytelling with data, and want to craft messages that people actually engage with;
• Basic statistics skills, and comfort using Spreadsheets;
• You are familiar with GSuite (especially Google Spreadsheets), experience with other software tools is a plus;
• You are a quick learner and enjoy systematic and detail-oriented work;
• You are comfortable engaging with a wide range of people and stakeholders to get the information you need;
• You are comfortable with technology and open to learning. What’s in it for you?
• Join an ambitious tech company reshaping the way people build digital products
• We set you up for success, equipping you with the best hardware to learn and do your best work!
• An annual wellbeing budget to care for your physical, financial, or emotional health
• An annual education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual events, including workshops, guest speakers, and team activities, supporting learning exchange beyond the usual work duties

#LI-onsite

Who are we?

Contentful is the intelligent composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations around the world, including nearly 30% of the Fortune 500. Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at [email protected] with any information you may have.

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