Global Customer Advocacy Director

Are you passionate about building customer success stories that make the customer the hero? At Dynatrace, our value shines brightest through our customers’ voices and stories. We are on a mission to grow our customer advocacy program and amplify the impact we make with these customer stories. In this role, you will lead a team to accelerate our reach, build more advocates and stories, and enhance how customer stories come to life throughout our business. This is a fast-paced, growth-oriented role where you will have the opportunity to make a significant impact.

What You'll Do:

• Lead and Scale: Direct our global customer advocacy strategy, focusing on storytelling that is relatable and emphasizes the business value our customers achieve with Dynatrace End to End Observability and App Security, and scale our customer story pipeline and impact.
• Engage and Inspire: Recruit and onboard customer reference contacts, helping them see the benefit of our advocacy program, and providing exceptional experiences across speaking engagements, videos, references, and campaigns.
• Collaborate and Enable: Work closely with sales, marketing, and product teams to ensure customer advoc...