As we expand our product portfolio and global presence, our Sales team is hiring a Renewals Sales Rep to own and drive the renewals process in collaboration with sales and management to preserve and enhance customer relationships. This includes driving the renewal orders, customer communication, identifying expansion opportunities for field sales, and conducting the renewal sales cycle from start to finish.
If this sounds like you, read on. You could be the next "Nozomier"!
In this role you will:
- Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
- Identify customer needs, uncover issues, and demonstrate strong account management abilities to drive renewal opportunity to timely closure
- Fully support to the sales team, partners, and distributors on the renewal sales
- Expert pipeline management and consistent and reliable delivery of quota
targets - Proactively partner with Sales and Customer Success on top risk accounts
- Accurately forecast renewals, identifying any risks and be able to speak to next steps to get the job done
- Collaboration with the sales team to ensure upsell opportunities are identified as early as possible
- Participate in weekly forecast meetings, accurate sales reports, and forecasts for weekly review
- Work closely with the support and training to ensure that customers’ technical questions are resolved prior to renewal due date
To be successful in this opportunity, you will have:
- Track record in a renewal, sales, or customer service role, preferable within Cybersecurity or Information technology
- Fluent in English, second language is highly valued
- Tenacious and target-orientated to meet/exceed goals
- Highly motivated self-starter with competitive personality and strong attention to detail
- Exceptional communication skills, both oral and written, coupled with excellent listening skills, presentation skills and a positive and energetic phone presence
- Ability to motivate oneself when working remotely
- Consistent track record of achieving and exceeding sales goals
- Great time management experience to be able to juggle multiple priorities
- Salesforce or similar CRM experience
- Strong MS Excel Skills
Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $79,000 to $103,200 This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.
Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs.
In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.
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