Customer Support Specialist

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

Are you passionate about solving problems, learning something new every day, connecting with and helping customers? If so, we’d love to hear from you! We’re looking for a curious, solution-oriented, empathetic individual to join our Support Team. Our Support Specialists take ownership of troubleshooting and resolving reported issues in a timely fashion, providing best-in-class customer service and creating a customer for life. Our customers always know we are there to support them!

Work Hours: This customer support role is primarily focused on extending our Support hours to a 24/5 model. As such, we are looking for a Customer Support Specialist to join our team to work the following shift, which adjusts according to daylight saving time in Canada:

• March to November: 12:30 AM – 8:30 AM...