Are you passionate about music and thrive on providing exceptional customer service? Apply to this opportunity today!
ModSquad has partnered with a top music streaming service and we are currently seeking experienced Customer Support Representatives to join our team.
This is a fully remote opportunity and as a member of this team, you will respond to customer inquiries via inbound messages in German.
Please note: In order to ensure adequate proficiency, qualified applicants will have to complete language assessments in German and English.
Orientation Hours, Production Hours and Project Commitments (All times in Pacific Time):
- 40 hours per week are required for the 8-week orientation period:
- - Orientation phase 1: 4 weeks, 4 AM - 1PM
- - Orientation phase 2: 4 weeks, self scheduled between the hours of 9 AM - 10 PM
- Production: Daily, 9 AM - 10 PM
- If you need help making the time zone conversion, this is a great tool: [https://www.worldtimebuddy.com/>. Just use 'Sacramento, California' as your first location and select your location to convert the Orientation, Nesting, and Production hours...
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ModSquad
ModSquad is a leading provider of customer support solutions for top-tier brands across the globe.
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