Talent Systems and Data Manager

The Manager, Talent Systems and Data will shepherd high-impact projects and complete strategic and operational priorities that drive HR, Recruitment and Talent Strategy cross-functional-focused organizational goals. This position reports to the Director, Talent Strategy Special Projects and works closely with various teams responsible for ensuring accurate employee and talent data, which will be used to drive key talent insights across the organization.

Systems/ Processes Leadership and Management

• Analyzes, builds upon, and refines current Talent systems and processes. This may include, but is not limited to Workday (HRIS), SmartRecruiters (ATS), and Zendesk (Ticketing System)
• Responsible for the accuracy of the organization’s people data through audits, accountability, and review of data processes and system configuration
• Ensures issues are resolved that are raised by staff members and key partners, by ensuring timely response and resolution to tickets and planned enhancements to systems or processes to prevent frequent or high-impact issues.
• Proactively and reactively identifies system issues, investigates solutions, and provides recommendations for remediation

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