Collections Analyst

As a Collections Analyst at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for a large collections portfolio, as well as handling customer requests and credit reviews.

We are currently hiring out of our Downers Grove, IL office location.

In order to be considered for this position, you should live within a reasonable commuting distance to our Downers Grove location and be available to work on a hybrid in-office/work-from-home schedule.

This key position reports to the Collections Manager within our Credit, Collections, & Disputes team. We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Collections Analyst, you’ll be responsible for:

• Initiating collection calls to business accounts
• Researching and resolving client billing problems
• Identifying root causes contributing to account delinquency
• Reviewing and monitoring assigned accounts and all applicable collection reports
• Preparing reports for management
• Providing timely follow up on payment arrangements and customer requests
• Maki...