Customer Content Specialist

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The Customer Specialist in PR Newswire’s Customer Content Specialist division is a critical customer-facing position, a person adept at multi-tasking across numerous platforms in order to handle customer enquires in a professional and efficient manner. This person will be clear and concise in their verbal and written communication and highly knowledgeable in PRN products and services. This Customer Specialist will understand the customer’s needs and meet their expectations every time, while providing professional and consultative service via the telephone, online chat and email.

As a Customer Content Specialist, you will work with Cision’s clients who are utilizing PR Newswire to distribute their press release. This includes counseling clients on products and industry best practices while ensuring their press releases are distributed accurately and on time....