What You'll Be Doing
- Answering inbound calls from customers looking to discuss IAG’s available policies and offers.
- Use effective communication skills to build rapport and provide engaging customer experiences.
- Be flexible with hours to ensure we're available when our customers need us.
Requirements
What Makes You Perfect for This Role
- Must be based in Brisbane.
- Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
- Strong computer literacy and multi-tasking abilities.
- Self-motivation and a desire to push yourself to new heights.
- Openness to learning new skills, implementing them, and celebrating your successes.
- Resilience and the ability to perform at your best.
- A solution-oriented mindset, always ready to solve problems.
- A fixed internet connection and a suitable work-from-home setup.
- Availability to work a Monday - Sunday, 7am - 10pm schedule.
- The base salary for this role is $55,000 + Super, with the opportunity to earn incentives based on performance.
If you're ready to take the next step and build a career in a vibrant workplace while, we want to hear from you! We will have groups starting as early as August so submit your application and our recruitment team will be in touch soon!
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TSA Group
TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases.
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