Loan Processing Representative

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

This role is entirely remote; however, candidates must reside in the state of Arizona, Iowa, Idaho, Illinois, Indiana, Minnesota, Missouri, New Mexico, Nevada, Utah, Wisconsin, or Wyoming. #BI-Remote #LI-Remote

About the role:

Enova operates multiple consumer lending brands, each featuring distinct offerings and customer criteria. As a Loan Processor, you will specialize in a specific brand through our comprehensive 3-week training program. Following training completion, your main responsibility will be processing loan applications, overseeing every loan in your assigned pipeline from initial submission to approval status.

Responsibilities:

• Manage a queue of loan applications, ensuring compliance with established quality standards for processing
• Initiate outbound calls to customers to verify details on loan applications and collect additional information if required
• Resolve customer issues efficiently through phone, email, or fax communication channels
• Keep customer accounts meticulou...