Director, Digital Support Operations

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Director of Digital Support Operations that will report directly to the Vice President of Member Experience and have accountability for designing and managing the technology stack to support customer service operations. He/she will capitalize on innovative and integrated technologies to enable Oura with world class support workflow and information management in all assisted and unassisted motions. In doing so, he/she will play a pivotal role in scaling Oura’s business t...