Director, Software Development

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

As a technical leader, you will assist the team in building, improving, and maintaining a world class digital ecosystem. You will roll up your sleeves to lead a team of engineers and software development managers in designing, developing, integrating, and testing services and platforms.

You should have extensive experience designing and building microservices on the cloud, Web applications, excellent communication skills, and a drive to make a significant impact in the ways Canadians’ shop. Expect to take ownership of technical vision and strategy, to take the lead on key architectural decisions, to mentor a growing team, to hold high standards in operation excellence and production availability.

Acting as a member of the technology leadership team, you will ensure that the platform for our retail media solutions scales to meet ambitious growth targets for the business while addressing the functional and non-functional requirements. You will lead and mentor a talented team, focusing on continuous improvement, engineering excellence, while running a high performing development organization. In addition to our internal team, you will also be accountable for managing our outsourced development partners across onshore and offshore teams.

What You'll Do

• Leading and mentoring a high performing engineering team in a rapid development environment.
• Ensuring consistent, and timely delivery, of new digital experiences across multiple web interfaces while driving good application design, scalability, development velocity, predictability and quality.
• Ability to apply the right development approach – agile or blended – based on project and business needs and effectively coordinating the implementations across internal, partner and vendor teams.
• Scaling our media solutions to serve millions of ad impressions and clicks daily.
• Communicate project status and issues in a concise and accurate manner to executives.
• Collaborate with multiple business and technical teams to define and deliver complex features.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
• Plan and manage multiple parallel projects.
• Work with the product management team to continuously improve our product development methodologies.
• Recruit and retain top development talent

Does This Sound Like You?

• You have 2+ years of experience in a Senior Software Management or Director, Software Development level role, preferably in the retail media business, and you’re looking for a new challenge.
• You’re always looking to support your team, to grow your next leaders both from a technical perspective, as well as communication skills.
• You’re a developer at heart. You’re passionate about writing good software, and you’re experienced in making wise tradeoffs.
• You love to get a group of talented engineers together to solve difficult problems. You wish you had more time to code, but you recognize that you now can have higher-leverage contributions for your team.
• You are always learning and growing. Not one to rest on your laurels, you actively seek out things outside your comfort zone.
• Bachelor’s degree in engineering or computer science required, advanced degree preferred.
• Excellent understanding of the cloud technology stack and microservices architecture.
• Excellent understanding of the agile principles and methodologies.
• Strong understanding of the retail media or ad industry.
• Good understanding of both front end and back end technologies.
• Strong interpersonal skills including ability to work in a cross-functional environment and communicate with influence at all levels of the organization.
• History of driving clear action and ownership among large development teams.
• A true leader – someone who enables and inspires their team to do their best work and demonstrates a history of building high performance development teams.
• Hands-on technologist who can dive deep and hold their own with senior developers building a scalable product.
• Demonstrated ability to harness the power of technology and people to accomplish big things.
• Strong sense of urgency and personal commitment.

How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.