Sales Engineer

Based in Tbilisi (Georgia), the Sales Engineer, Issuing VAS - Specialized Sales for CISSEE role is part of the larger Value-Added Services Sales function, with expected focus on the sale of services related to payments and account to account transactions in the market, and potentially over time expand to other products and services. Internally, the role requires collaboration with a wide range of cross functional teams, including but is not limited to Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing.

We are seeking a highly motivated and experienced Sales Engineer, Issuing VAS - Specialized Sales. The ideal candidate will have significant experience within the financial services industry and be able to understand and navigate the unique challenges brought forward by issuing clients.

KEY RESPONSIBILITIES

• Demonstrate a deep understanding of the payments ecosystem, specifically Issuers needs, emerging trends, open banking, real time payments, regulatory changes, and the specific operational challenges players in the payments ecosystem face.
• Develop/ demonstrate a comprehensive understanding of Visa's solutions and their application for clients.
• Understand clients’ complex challenges/ problems and uses of Visa technology to drive solutions with said technology.
• Provide technical support and expertise to the clients for issuing solutions to increase client adoption of the solutions and create stickiness
• Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization.
• Ensure high levels of client/ prospect satisfaction through proactive outreach with relevant insights and regular follow-ups.
• Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs.
• Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement.
• Promote an understanding of critical success factors to achieving the assigned solutions revenue objectives.
• Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Requirements

• 4 or more years of work experience with a bachelor’s degree or 2 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Deep understanding of payment ecosystems, including technical implementation, risks, client experience and engagement, transaction processing & payment security
• Deep knowledge and experience in issuing solutions and financial services
• Confident speaker with ability to present, interact, and connect with executives and engineers.
• Strong technical skills and ability to understand complex technical solutions and business issues.
• Ability to represent technical and business aspects of issuing solutions to multiple levels internally and externally to support strategic organizational plans
• Natural ability to understand and articulate complex technical concepts in a clear and concise manner.
• Strong communication, interpersonal and collaboration skills to influence direction and change attitudes / decisions of senior level international clients.
• Work independently as well as collaborate within a team environment.
• Excellent communication, presentation, and negotiation skills.
• Excellent analytical and problem-solving skills.
• Multicultural sensitivity and interpersonal relationship management skills.
• Fluent in English and Russian