Lead Automation Engineer

Get to know the team
The orchestration team takes care of all orchestration needs of Grabber Technology solutions (GTS - Grab’s Enterprise IT team) and beyond. Our work directly enhances Grabbers' productivity by delivering time-saving features. We're expanding our team and seeking individuals passionate about building and managing complex workflows or processes across multiple systems or components.If this resonates with you, come join us!

Get to know the role

We are looking for a Lead Engineer to lead the DevOps team within the orchestration team. The DevOps team, composed of Senior and Junior engineers, is responsible for development, testing, deployment , production support and maintenance of workflow automation and integration solutions predominantly built on iPaaS. The Lead Technical Engineer will play a critical role in driving technical excellence, fostering innovation, and delivering high-quality solutions that meet the needs of the organization and its stakeholders.

The Day-to-Day Activities

• Collaborate with the Solution architect to develop technical solutions aligning with business needs and organizational standards. This involves designing system architectures and proposing improvements.
• Collaborate with Technical Program Managers for sprint planning and on-time delivery.
• Provide technical guidance to team members, staying updated on industry trends and ensuring compliance with regulations and security standards.
• Ensure adherence to software development best practices and oversee changes to the production environment.
• Oversee the implementation of changes to the production environment, ensuring that changes are thoroughly tested, reviewed, and approved to minimize the risk of disruptions.
• Handle escalations for critical and complex incidents, expediting resolutions to minimize business impact.
• Monitor essential performance indicators (KPIs) daily, analyzing metrics to enhance service quality and customer satisfaction.
• Periodically Assess progress and quality of work with the DevOps manager for operational excellence.

Requirements

• Heart, Hunger, Honour and Humility to serve our stakeholders and Grabbers.
• Bachelor’s degree in Computer Science, Information Systems, or related field.
• At least 8 years of experience in software engineering, DevOps, or infrastructure roles, emphasizing orchestration, automation, and cloud technologies. Hands-on experience in using popular orchestration tools such as TIBCO business works, Workato, Dell Boomi, Mulesoft etc., would be preferred.
• 3 years of experience in leading technical teams in designing, implementing, and managing orchestration solutions in production, while engaging senior business and tech stakeholders.
• Proficiency in data query languages like SQL and understanding of data integration standards.
• Knowledge of scripting languages like Python, Bash, or PowerShell for automation and scripting tasks would be an advantage.
• Knowledge of Cyber Security Standards (NIST, COBIT, ISO270001) and Identity and Access Management standards and best practices (ABAC, RBAC, OAuth, SAML)
• Experience working with Application integration via Secure API methods
• Any prior experience in designing and implementing data transformation pipelines and workflows to process, cleanse, enrich, and aggregate large volumes of structured and unstructured data would be an advantage.
• Strong problem-solving skills, attention to detail, and analytical thinking.
• Effective leadership and communication skills to communicate technical concepts clearly and concisely to both technical and non-technical stakeholders, mentor and coach team members, and collaborate effectively with cross-functional teams.
• Commitment to continuous learning, staying updated on emerging technologies, and adaptability to rapid changes in technology and environments