Senior Digital Account Manager

About RYNO:

RYNO Strategic Solutions is an innovative, full-service Internet marketing company with 100+ RYNOs offering exceptional internet marketing services since 2008. We stay ahead of our competition with top-notch proprietary strategies, tracking, and reporting. Due to our total transparency, our customers always know exactly what they receive through their marketing efforts with us. We are dedicated to helping Home Service companies find their customers online by utilizing the most cost-effective desktop and mobile strategies.

Summary of Position:

We are looking for a passionate and driven Senior Account Manager to join our growing team! As a Senior Account Manager, you'll be responsible for growing client revenue through strategic marketing plans and mentoring a team of mid-level account managers. You'll work closely with our internal expert marketing teams to develop and execute these plans, ensuring client satisfaction and exceeding their expectations. You are the primary point of contact for your clients, building strong relationships and fostering retention.

Position Responsibilities:

• Develop and oversee the execution of sophisticated, customized marketing strategies that align with and exceed client goals
• Lead initiatives to drive substantial revenue growth within your assigned client portfolio
• Anticipate and strategically address client challenges with innovative, solution-oriented approaches
• Analyze and interpret complex data from platforms such as Google AdWords, Google Analytics, and Search Console, providing actionable insights to clients
• Consistently deliver outstanding results, surpassing KPIs and metrics
• Foster and strengthen long-term client relationships, ensuring high levels of satisfaction and retention
• Strategically leverage client relationships to generate new business opportunities through proactive referrals
• Stay at the forefront of industry trends, continuously learning and integrating cutting-edge marketing strategies and tactics
• Mentor and coach a team of mid-level account managers

Requirements

• 4+ years of account management experience in a fast-growing digital marketing agency
• 2+ years of experience in leading and mentoring a team of digital account managers
• Demonstrated success in sales, consistently meeting or exceeding sales quotes
• Skilled in handling client escalations and securing new sales opportunities, including new client business and upselling solutions
• Proven success in client-facing roles, managing and increasing revenue
• Excellent communication, presentation, and interpersonal skills, adept at building strong relationships with clients and internal teams
• Strong analytical and problem-solving abilities
• Proficient in Google Analytics, Google AdWords, Search Console, and other data analysis tools
• In-depth knowledge of current SEO techniques and a commitment to continuous learning
• Able to thrive in a fast-paced environment with tight deadlines
• The following certifications are required: Fundamentals of Digital Marketing, Google Ads Search, Google Ads Display, and Google Analytics (GA4)
• Arizona-based talent is strongly preferred, but we are open to remote candidates in one of our approved states

The total compensation for this opportunity includes a base salary range of $75,000 - $85,000 a potential for quarterly bonuses contingent on company performance, plus medical, dental, vision, and employee assistance benefits. This is our target compensation range and is subject to multiple factors including role, level, experience, and location. As you go through our interview process, your recruiter will work with you to identify a competitive base salary within the proposed range.

Benefits

• Annual $2,000 education budget for professional development
• Paid Time Off
• 10 Paid Federal Holidays
• Medical, Dental, Vision, and Life Insurance
• A Comprehensive Employee Assistance Program
• 401k
• Flexible start times and half-day Friday
• Leadership and advancement opportunities
• An annual Misogi experience (https://youtu.be/nSvlC7hiVjQ) or
• Your choice of one of the following monthly benefits (up to an $85 value): house cleaning service, massage, child care, pet insurance, or gym membership
• Monthly in-office events and monthly volunteer days to give back to our community
• Quarterly Team Builders
• The dopest team merch!
• A casual work environment with lots of coffee and candy
• A badass Holiday Party [https://drive.google.com/file/d/1Z5e6h7Sl8O9EMEDhN7H7rMDHBerCj3wv/view?usp=drivesdk>

About EverService Holdings, LLC:

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. EverService goes to market with vertically integrated, industry-leading brands including Alert Communications, Blue Corona, Nexa Receptionists, Mid-State Communications, Client Chat Live, Mainline Telecommunications, Nexa Healthcare, RYNO Strategic Solutions, iLawyer Marketing and Strike Healthcare. For more information, visit EverService at https://everservice.com/

This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.