Customer Service Specialist

We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets. Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.

As we strengthen our position in Canada, we are strategically positioning ourselves for global expansion. To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide. Join us at Paramount Commerce, where we not only follow fintech trends but shape them.

About the role:

We are seeking a Customer Service Specialist to join the Paramount Commerce Team. The Customer Service Specialist’s primary responsibility is to provide our customers with exceptional experiences at every interaction point.

What will you do?

• Respond to customers through our digital channels to quickly resolve their inquiries, requests and complaints.
• Clearly understand Paramount Commerce’s products & services to effectivel...