Senior Product Designer - Pricing & Packaging

What's the opportunity? 🤔

As a valued member of the Monetization Group you’ll be responsible for crafting experiences that make it simple, coherent and seamless for prospects and customers to understand Intercom’s pricing, packaging and billing. You’ll work both in the product and on the public facing website – partnering closely with go-to-market teams, playing a key part in defining how Intercom achieves its growth goals.

You will do meaningful product design work at a highly admired product-driven company that's driving real change in the industry.

Each product designer at Intercom works in a team with a product manager, up to 6 engineers, and research and analytics. Together they own a part of Intercom, ship solutions to challenging problems and get feedback directly from customers.

You’ll work in the Pricing and Packaging (P&P) team, alongside 7 talented product and content designers in the broader Growth Org. Your specific focus will be creating clarity, transparency and trust in the customer experience via our pricing strategy. You will create and evangelize P&P design principles across the organization, ...