Staffing Coordinator and Process Manager

Your mission as a Staffing Coordinator and Process Manager (m/f/d)

We are seeking an experienced and enthusiastic Staffing Coordinator and Process Manager (m/f/d) to take over the task of resource management/staffing planning of our research projects and to continuously improve our processes/operations in that regard.

As a Staffing Coordinator and Process Manager, you will coordinate international projects, assess needs, and prioritize with commercial stakeholders and research teams. You'll ensure proper staffing and find the right researchers. Working closely with leadership, you'll improve processes, optimize research capacity, and support clients timely. Collaborating with the revenue operations team, you'll automate and track data to enhance project handover and effort estimation. Expect to spend 70% of your time on project coordination and 30% on process improvements and automation.

What you’ll do

• Evaluate project requirements and clarify specifics with client relations and customer success teams
• Prioritize projects, communicate realistic timelines, and assign suitable researchers
• Collaborate with operations and leadership teams to improve processes ...