We are Procure Ai, a market leader in bringing artificial intelligence and automation to the procurement process with the goal to unlock massive savings for our clients by having a high-value procurement function. We are a team of experienced tech and business professionals, based in Germany, UK and France. While we enjoy collaborating remotely most of the time (and so should you), we come together for regular team offsites in Europe. We are now recruiting for a motivated Technical Customer Support Engineer (m/f/d) for further growth to join our team, ideally in the Hamburg area, where we will open a tech hub soon.
As a Technical Customer Support Engineer (m/f/d), you will play a crucial role in ensuring our software products meet and exceed customer expectations. Your primary responsibilities will include, diagnosing and resolving software issues, contributing to development projects and responding to customer inquiries via intercom. You will work closely with our senior engineers and product team to enhance the user experience and improve our product offerings.
Key Responsibilities:
- Customer Interaction: Promptly and professionally respond to customer emails, add...
Procure Ai
Procure Ai is a tech startup focused on bringing artificial intelligence and automation to the procurement process, disrupting a multi-billion-dollar industry and unlocking massive savings for clients
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