Head of Business Intelligence

We are seeking an experienced and dynamic individual to lead our Business Intelligence program, out of our European headquarters in Amsterdam. This role is pivotal in shaping our data strategy, driving business insights, and enabling data-driven decision-making across the organization.

What you will be doing

As a key member of our team, you will report to Revenue Operations and collaborate closely with engineering to create a robust data fabric, ensuring a strong foundation for the BI reporting and analytics outputs you will provide back to the business.

Responsibilities

• Develop and execute a comprehensive business intelligence strategy that aligns with Stream’s objectives and drives actionable insights.
• Utilize Looker and SQL to design, develop, and maintain insightful reports and dashboards that support business decision-making.
• Leverage Python for advanced data analysis, automation, and integration tasks.
• Partner with engineering to create and maintain a scalable and reliable data infrastructure that supports robust BI reporting.
• Work closely with Revenue Operations to align BI efforts with revenue goals and provide insights that enhance revenue generation strategies.
• Conduct thorough root cause analysis to identify key trends and anomalies, providing actionable insights that inform business strategy.
• Perform in-depth data analysis to uncover meaningful trends, patterns, and opportunities that can impact business strategy and performance.
• Apply your experience in a startup environment, particularly within the SaaS industry, to drive innovative BI solutions and adapt to a fast-paced, dynamic setting.

About You

As a member of the team, you must be excited to grow with Stream. At our core, we are a startup - you should be able to act quickly, thrive in uncertainty, and love pivoting to new technologies.

You have

• Minimum of 5 years of experience in a business intelligence role, with a proven track record of owning and driving BI initiatives.
• Proficient in Looker and BigQuery. Experience with Python or Golang is a significant plus.
• University degree in a relevant field (e.g., Computer Science, Data Science, Statistics, Business Analytics).
• Strong analytical skills with the ability to perform complex data analysis and present findings in a clear and actionable manner.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Demonstrated ability to perform root cause analysis and provide data-driven recommendations to address business challenges.
• Must be able to work on-site in Amsterdam 3 days per week, with flexibility for remote work on other days.

Don’t fall into all of the requirements? You don’t have to match every bullet as long as you can grow into the role and provide value to the team.

Bonus points

• Understanding of the SaaS business model and key metrics.
• Familiarity with working within Revenue Operations to align BI efforts with revenue goals.
• Experience collaborating with engineering teams to develop and maintain data infrastructure and pipelines.
• Ability to translate business needs into actionable data insights and strategies.

Why join Stream?

• History of success. From Amsterdam to Boulder and Techstars in-between, Stream has raised over $58.25M to build the best Chat Messaging & Activity Feed infrastructure available, with best-in-class support.
• Freedom and endless growth opportunities. As a rapidly growing startup (since 2020 we have gone from 30 to 150 employees), Stream gives you unique personal and professional growth opportunities. The opportunity of true ownership and accountability has a massive impact on your career. These are the things you can rarely experience in huge corporations.
• Be on the front line of progress and innovation. While working with cutting-edge technology, we are passionate about tackling difficult tech problems at scale and creating reusable components for them, empowering engineering teams to ship apps faster, more securely, and with a better user experience.
• They believe in us: Stream is backed by leading VC companies (Felicis Ventures, GGV Capital, 01.Advisors, Techstars, Arthur Ventures), including backers like Dick Costolo (01 Advisors, ex-CEO of Twitter), Olivier Pomel (CEO of Datadog), Tom Preston-Werner (Co-Founder of GitHub), Nicolas Dessaigne (Co-Founder of Algolia), Johnny Boufarhat (Founder and CEO of Hopin).
• Complete location and working hours flexibility. If you prefer working from the office, working 100% remotely, combining both, or relocating to our AMS office, you have total freedom to choose what works best for you and makes you happy. We’re here to support you in being productive and feeling part of the team, no matter where you are.

What we have to offer you

Stream employees enjoy some of the best benefits in the industry:

• 28 days paid time off plus paid Dutch holidays
• Company Equity
• A pension scheme
• Remote work flexibility
• A Learning and Development budget
• NS business card or a company bike-covered
• Fitness stipend
• Monthly in-office chair massages by a professional
• Parental leave paid at 100%
• MacBook Pro provided
• Healthy team lunches and plenty of snacks
• A generous relocation package
• An office in the heart of Amsterdam
• The opportunity to attend or present at global conferences and meetups
• The possibility to visit our office in Boulder, CO

Note: this list of benefits applies to Netherlands-based employees and is adjusted per your location of residence.

Our culture

• Stream has a casual social culture, our team is diverse, and we all have different backgrounds. Now, Stream is a team of over 130+ peers from over 35 countries across the globe.
• We value transparency, aim for excellence, and support each other on our way to new victories.
• Our team consists of the strongest talents worldwide, making Stream a great place to learn and improve your skills.
• When it comes to software engineering, our culture is oriented towards ownership and quality: our goal is to deliver stable software.
• If you are interested in becoming a part of what we do, apply now!

Stream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

No recruiters/agencies please