Product Service Designer

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in.

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet.

Our team of fun, welcoming, values-driven and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by developing engaging experiences using strategy, creativity, data and technology—all backed by the global technological power of Infosys.

WongDoody Asia, where we elevate experiences and excel in UX, e-commerce, branding and communication. With a team rooted in local expertise and global insights, we craft tailored solutions for diverse markets. Our team, consisting of 600 digital experts, operates across 8 studios in Asia, driving exceptional results through varied perspectives. Beyond business, we ignite genuine brand connections, making us your dedicated partners in achieving transformative success across human experience, digital marketing, branding and communication, user design, and e-commerce realm.

We’re working on projects in Singapore, Hong Kong, Japan, Malaysia, Korea, Taipei, and so on. Our team thrives on user-centric inputs, we're a creative democracy where everyone has a voice, and we tackle diverse projects with a collaborative and innovative spirit. As we secure exciting new projects, we’re looking to expand our team with top talent.

What You'll Do

As a Product & Service Designer, you'll create end-to-end experiences for our clients, including recommendations coming from insights and final deliverables. This mid-level role requires a deep understanding of communication codes and tones for online branding in the region. Your responsibilities will include:

• Translating client insights into designed experiences and forming a compelling story around them.
• Collaborating with project stakeholders to understand and outline the project scope to fit clients' needs.
• Creating decks to articulate and present your ideas.
• Handling the strategic design aspect of user experience, finding the right methodology and deliverables for each project (we expect examples of user research sessions, personas, experience maps, wireframes, prototypes, and visual design).

What You're Like

We are looking for someone autonomous when it comes to design-related projects, who thrives on challenges and is eager to grow their abilities and knowledge. You are a passionate advocate for great user experiences, with both analytical and creative thinking skills. You understand design is not about the number of screens you created, but rather about the solutions you explored through your iterations. You possess an eye for visual interaction details, a knack for advocating for your solutions, and have excellent communication and presentation skills.

What we'd love to see

• At least 4+ years of experience working as a Product Designer or in the User Experience Design field.
• Professional proficiency in English.
• A portfolio showcasing your problem-solving capabilities, with case studies highlighting both the thought process and the final result.
• Ideally face-to-face client interaction experience.
• An understanding of cross-cultural differences in communication and language.
• Strong teamwork and communication skills, with a creative and innovative mindset.
• The ability to defend your views with conviction and adapt gracefully when new information arises.
• Ideally, a degree in a design-related course. However, we are happy to hear from applicants from other backgrounds with self-made references, a great attitude, work ethic, and ambition to craft great experiences.

We care about your personality and professional skills. We don't care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody Limited (Taipei), a subsidiary of German-based WongDoody GmbH. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here.

If you have any questions about application process, feel free to contact our People & Culture Team directly under yu-hua.kao@odt.net