VIP Host

Sleeper is one of the fastest growing Fantasy Sports apps with millions of daily active users along with an amazing team and investors.

One of our fastest growing products is Sleeper Picks, a daily fantasy sports game of skill that covers major sports such as football, basketball, hockey, and baseball.

In order to provide our most engaged and loyal customers with an enhanced experience, we are seeking to grow our Sports VIP Host team. The main responsibilities of this position include managing and growing a portfolio of VIP customers and delivering high-quality service to these users.

Key Responsibilities

• Oversee and nurture a diverse group of VIP members (affiliates & Sleeper users), ensuring they receive exceptional service and exclusive privileges
• Devise and implement strategies to drive significant increases in customer loyalty and revenue from the VIP customer base
• Craft personalized, local events and experiences for VIPs, fostering a deeper affinity with the Sleeper brand and cultivating unwavering loyalty.
• Provide prompt and effective responses to inquiries from VIPs, swiftly resolving any issues or concerns they may have in a timely manner
• Generat...