Operations Analyst

MCRA is a leading medical device advisory firm and clinical research organization (CRO). MCRA's value contribution rests within its industry experience at integrating five business value creators—regulatory, clinical research, reimbursement, healthcare compliance, and quality assurance—to provide a dynamic, market-leading effort from concept to commercialization. MCRA's integrated application of these key value-creating functions provides unparalleled expertise for its clients. MCRA has offices in Washington, DC, Manchester, CT, New York, NY, and a global presence in Japan and Europe and serves more than 1100 clients globally. Its core focus areas of therapeutic experience include orthopedics, spine, cardiovascular, neurology, digital health, diagnostic imaging, wound care, dental, general healthcare, robotics, and in vitro diagnostic (IVD) devices.

Position Overview

MCRA is seeking an Operations Analyst to join our NYC or DC office. The ideal candidate will possess strong analytical and problem-solving skills, with a keen ability to manage data accurately and effectively. This role is instrumental in collaborating with cross-functional teams to optimize business systems and processes, ultimately driving informed decision-making throughout the organization.

Responsibilities and Duties

• Develop and maintain Power BI dashboards to enhance data visibility and automate reporting.
• Create and manage internal databases to support reporting needs.
• Provide management support to Executives.
• Assist the Senior Operations Analyst in optimizing internal processes to enhance business operations efficiency.
• Respond to internal ad-hoc Excel report requests throughout the company.

Required Qualifications

• Bachelor’s degree in Business Analytics, Information Systems, Finance, or a related field.
• 1-3 years of experience in a similar role.
• Advanced proficiency in Excel and Power BI (assessments will be administered during the interview process).
• Proficient in other Microsoft Office applications (Outlook, Word, PowerPoint, etc.).
• Ability to grasp new concepts quickly; well-organized and able to work independently.
• Strong written and verbal communication skills.
• Excellent organizational and prioritization skills, with the ability to handle multiple tasks and meet deadlines.

Preferred Qualifications

• Master’s degree in Business Analytics, Information Systems, Finance, or a related field.
• Experience with NetSuite CRM.
• Experience with OpenAir.
• Experience with Microsoft Fabric (Power Automate, Power BI, Power Query, etc.).
• Experience in professional services companies.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as to meet the ongoing needs of the organization.

MCRA, LLC is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.