Business Process Management Specialist

As a Specialist in Business Process Management at GoGlobal, you will play a critical role in analyzing, documenting, and optimizing our business processes. You will work closely with various teams to ensure that our processes are efficient, well-documented, and continuously improving.

Role & Responsibilites

• Analyze and document existing business processes in Standard Operating Procedure (SOP) documents, process workflows, and flowcharts.
• Utilize new systems/applications to stabilize processes and draft SOPs before handing them over to other teams.
• Review inefficiencies and mistakes reported by different operational teams. Create management reports and propose process improvements to prevent the recurrence of reported incidents.
• Participate in the project management of new product initiatives as requested.
• Collaborate with different teams to review and obtain approval on process changes.
• Maintain operational frameworks and other documentation.
• Handle other responsibilities as assigned.

Requirements

• Min Qualification : BS/BA Degree or higher in Business Administration or a related field.
• Minimum 4-5 years of experience in Business Process Management (BPM)...