Field Engineer

Brief Description of Sunnova

Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.

At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better.

If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply!

The Field Engineer, PV and Energy Storage Position

Sunnova Energy Corporation is currently searching for a PV and Energy Storage Field Engineer for the Technical Operations Department. The Domestic United States is a growing market for solar energy with energy storage due to the instability of pricing structure and, in some cases, frequency of grid outages. Our company is playing a key role in the energetic transformation of these markets through solar and energy storage systems. The PV and Energy Storage Field Engineer’s primary responsibility is to support partners and internal teams in the training, installation, commissioning and troubleshooting of PV systems, PV systems with energy storage, and energy management platforms. Employee will also set standards and write documents for internal and external stakeholders.

Responsibilities

• Assists dealers and internal teams with the design, installation, commissioning and troubleshooting of PV & PV + storage systems
• Provides onsite and/or remote training to internal/external stakeholders on new and existing technologies.
• Provides training to service staff on identifying and resolving issues and product usage and maintenance.
• Works closely with the Products team to evaluate recent technologies with focus on racking, mounting, PV, and BESS (Battery Energy Storage Systems) equipment.
• Acts as OEM subject matter expert for the different technologies that Sunnova supports.
• Attends pilot installations to evaluate technologies and provide technical support onsite.
• Evaluates installations to ensure they meet company’s quality standards.
• When delegated by manager, supports O&M (Operations & Maintenance) in managing and resolving customer concerns and issues in a timely manner and communicate/document progress to customer and relevant Sunnova employees.
• Document control of all pertinent files.
• Keeps up to date on technical knowledge and participates in educational training of new solar & storage technologies.
• Completes quality assurance onsite and/or remote inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines.
• Provides support for post weather events where damage to grid or customer PV/storage systems occurs.
• Performs any other duties as assigned.
• Performs Weekly Reporting.

Minimum Requirements

• A bachelor’s degree in electrical engineering, or equivalent discipline, Or an Electrical Journeyman’s license, Masters license, or proof of having completed a department of Labor (D.O.L.) approved electrical apprenticeship.
• 4+ years relevant work experience
• 2+ years solar experience
• Ability to travel up to 30% of the time
• Effective communication skills and a professional attitude

Preferred Qualifications

• Degree or Journeyman’s license.
• NABCEP certified
• PV installation and troubleshooting experience.
• Working knowledge of Microsoft Office products.
• Working knowledge of Salesforce software

Additional Knowledge, Skills and Abilities

• Strong customer service skills.
• Excellent judgment in customer relations and managing company resources.
• Strong written and communication skills to communicate with all levels of management.
• Detail oriented with the ability to multi-Task.
• Ability to work under pressure with strict time deadlines.
• Strong problem-solving skills.
• Ability to work as a team member and interact with other departments.
• PC skills; Microsoft Office- Excel, Word, & Outlook.

Working Conditions

• Remote-office environment (Work from home)
• Estimated travel time: 40%
• Able to travel upon short notice.

Physical Requirements

• Extended periods of time working at computer workstation.
• Able to lift, climb, and carry weight more than 30 lbs.
• Able to stand for extended periods of time while on site.

Benefits- Sunnova offers a generous employee reward package that includes:

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people. If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.