CyberArk Enterprise Support Engineers provide front-line technical support for the company’s worldwide enterprise customers and partners. They support CyberArk product line of IT Security and Privileged Identity Management solutions, and resolve the customer’s technical problems by interacting with them via web, phone, and email. With CyberArk being a market leading, innovative software company, the Enterprise Support Engineers are working to learn, develop, and progress within the IT Security world and CyberArk’s global enterprise customers.
The CyberArk Enterprise Support Engineers resolve customer technical issues through diligent research, reproduction and troubleshooting utilizing all the knowledge they have acquired, and direct access to R&D. They have an eagerness to learn new technologies, take on new challenges, and drive key initiatives with the view to ensure the long-term success of CyberArk’s customers and the company. CyberArk’s Enterprise Support Engineers have excellent communication skills, and as well as supporting CyberArk’s customers, look to support their colleagues and peers throughout the organization.
- Respond to customer inquiries and technical problems ...
Cyberark
CyberArk is the global leader in identity security, providing the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments, and throughout the DevOps lifecycle
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