Solutions Engineer APAC

AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless experiences for customers.

Brands use AB Tasty’s platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences.

Founded in 2013, AB Tasty’s customer roster includes world-leading brands such as Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, and LVMH among others.

AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific

We are seeking a highly motivated Solution Engineer to join our growing Sydney team. In this hybrid role, you will play a critical part in our Partner Success strategy by providing technical expertise and support throughout the sales cycle, specifically focused on enabling our partners.

Partnership Responsibilities:

Working closely with our APAC Channel Director and Customer Success Managers you will:

- Onboard new Partners on AB Tasty products

- Coordinate and deliver training to Partners Teams, so they pass their Fundamental and Expert Certifications

- Create and maintain technical sales collateral specifically for partner use

- Participate in the main business reviews with key Partners

- Support best practices and process improvements for effective Partner management

- Answer technical support questions from key partners.

Solutions Engineering Responsibilities:

Working closely with our Key Account Managers and Account Executives, you will:

- Design and deliver compelling technical presentations and product demonstrations tailored to client audiences.

- Assist Sales representatives in developing strong responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).

- Conduct proof-of-concept (POC) trials and provide technical support to prospects during the evaluation process.

- Enable the APAC team on AB Tasty’s additional products.

Minimum Requirements

- Full Professional Proficiency in English - TOEFL 100/120 or more, IELTS 7.5/9 or more.

- Ability to be proactive in identifying problems and solutions

- Strong analytical and problem-solving skills

- Web development fundamentals (HTML, CSS, JavaScript, APIs…) & more importantly curiosity to learn more about technical aspects

- Excellent communication and teaching skills

- Organised & comfortable working in a fast-paced multi-tasks environment

- Master's degree in Business or Computer Science

- 2+ years of experience in Digital/Technology Partner or Client Success Management

Preferred Requirements

- Blend of consulting, search, technological and/or display experience

- Experienced in on-boarding clients; implementation and integration experience

What we offer:

- Huge impact. AB Tasty is only as great as our team. No micromanaging. Be the owner of your effort - you’ll be one of the team and fully trusted to take responsibility for your tasks. You’ll have every incentive to make a real impact

- International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English

- Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics

- Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible

- Lots. Of. Fun. Our incredible magic makers organise awesome events, such as team games, drinks, yoga classes and parties

- Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity, not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping

- Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed but also to make you succeed

Stay in Touch

Does this role not quite match your skills, but you’re still interested in what we're doing? Stay In Touch and be one of the first to hear about future opportunities!

AB Tasty is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.