Job Posting Title:
Associate Specialist, Cast Scheduling (Contract end at 31 Jan 2026)
Req ID:
10096162
Job Description:
The purpose of this role is to produce and maintain effective working schedules according to pre-determined labor plans, monitor compliance of labor policies and scheduling guidelines, and assign appropriate frontline workforce to deliver smooth operations and create a great guest/client experience.
Responsibilities
- Develop and amend daily work schedules for frontline Cast Members to ensure they are assigned accurately and appropriately based on business demand.
- Plan & configure scheduling setting in system to optimize the schedule to balance the needs between cast, operations, and company.
- Work closely with location and Operation Integration to fulfil P&R business integration and base operation requirement.
- Work closely with client and provide labor reports and scheduling related information to LOBs and partners on regular basis.
- Perform user acceptance test for system upgrade, bugs fix and produce sample schedule for schedule optimization testing.
Requirement
- Bachelorโs degree in human resources management, IT, Finance or Business Administration
- 2-3 years of related work experience, experience in labor scheduling is preferred
- Knowledge in Employment Ordinance and HR policy
- Good and consistent attention to detail, self-starter and team player
- Proficient in Microsoft Office (i.e. Excel, Access, PowerPoint)
- Fluent in English and Chinese
HKProfessional #LI-CL1
Job Posting Segment:
Other Support
Job Posting Primary Business:
Product Strategy & Planning (HKDL)
Primary Job Posting Category:
Workforce Mgmt-Scheduling
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Lantau Island, Hong Kong
Alternate City, State, Region, Postal Code:
Date Posted:
2024-07-24
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