AR & Billing Analyst

The Role

• The AR analyst will be a key member of the team and will be responsible for analyzing the sales invoices, reviewing, and reconciling the Accounts Receivable ledger, monitoring the overdue accounts, and communication with customers. The role will have an overview of various activities within the Order to cash process.

Principal Accountabilities

• Creation and amendment of new customer accounts to ensure customer contact details are correct and up to date
• Raise (manual) sales invoices within NetSuite daily and ensure they are sent out to the customer
• Monitor the Invoice bounce back report within NetSuite and liaise with the relevant business to update incorrect email addresses
• Manage the relationship with Portal customers and upload the invoices to their portals
• Re-send sales invoices on the request of the business/customers
• Review customer refund requests to back up provided to ensure the customer payment is available to return
• Participate in the customer refund requests to ensure the customer payment is available to return
• Reconcile the AR ledger and prepare reports of delinquent accounts
• Reconcile monthly the Trade Receivable account and other...