Senior Associate - Operations

Worked in OTC team having Accounts Receivable process knowledgeKnowledge of Cash ApplicationsKnowledge of Customer CreationsKnowledge of InvoicingShould be well versed with the Finance & Accounting functional knowledge in OTCUnderstand the overall flow of the F&A business and should be well versed with the entire cycle of domainConducting Quality checks as per sampling strategy Daily, Weekly & Monthly reportingMaintain customer complaints and perform RCA and initiate Corrective action and Preventive action along with Operation team.Providing effective feedback to all processers.Working on Bottom performers to bring them up.Conduct Team hurdles to update the group on Quality related issues, calibration on new updates, common errors categories and measures to avoid errors.Calibration on new process and updates.Enhancing performance of the team based on SLA’s through Quality Control check, Action plan and expert analysis.

Requirements

B.COM (Graduate)

...