Customer Resolution Agent

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Customer Resolution Advisor This is a permanent full-time position (37 hours per week)

Location – Leicester

This is a hybrid role, we’re looking for people who can commute to our Leicester office and work from home. To get the most out of your training and grad bay experience you’ll be asked to attend the office in person for the majority of the first 8 weeks. After your training and grad bay period we take a flexible approach to working with some time throughout the month spent connecting with your team onsite.

Here’s the address:

British Gas

Spinneyside

Penman Way

Grove Park

Leicester

England

LE19 1SZ

Start date October 2024

Salary £26,965 per a...