Technical Certification Developer

What you get to do in this role:

• Develop and maintain Certification Exam Items to assess technical proficiency of the Now® Platform.
• Map competencies in Certification Pools to terminal course objectives.
• Lead a training portfolio's Psychometric Analysis activities.
• Develop and maintain Certification Simulator Test Items.
• Develop and maintain Certification Test Prep eLearning videos.
• Develop and maintain Certification supporting documentation (e.g. Blueprints, course descriptions, and other specification docs).
• Develop and maintain Certification results reporting and analytics.
• Act as a liaison between the Certification and Curriculum Development teams.
• Establish relationships with key stakeholders and subject matter experts to develop high quality and accurate Certification exam items and supporting assets.
• Adhere to timelines and schedules for product deliverables and maintain up to date and accurate project plans throughout the duration of the project.
• Review test items created by other item writers for quality and adherence to project standards and specifications.
• Pro-actively create/improve operational processes.

Requirements

​​​​​​**To be succ...