HR Assistant

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Assistant to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

• Provides customer support through different communication channels (phone, email, chat).
• Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
• Collaborates with colleagues and different departments to resolve complex issues
• Maintains accurate records on customer interactions, transaction, feedback, etc.

Requirements

• At least 6 months BPO experience
• Proficient in using MS Tools (Excel, Word, Outlook)
• Detailed oriented and organized
• Excellent verbal and written English skills
• Ability to prioritize and multitask in a fast-paced environment.
• Strong problem-solving skills and ability to work independently ...