Client Services Director

The Client Services Director (CSD) has accountability for overall team and partnership success. They drive the strategic outputs for their client(s) and leadership team. The CSD has the ability to successfully provide leadership to their teams by earning employee trust, motivating and inspiring great performance while fostering a positive environment that encourages collaboration, development and empowers decision making.

Additionally, the CSD successfully serves their customers by earning their trust and building strong relationships to achieve partnership goals. They demonstrate Cielo leadership and consistently drive themselves and their teams meet organizational goals. They maintain a culture of operational excellence and can clearly live and articulate “We Become You.”

This role can be based anywhere in India, with occasional travel to Kharagpur and Delhi.

Responsibilities

Team Management:

- Lead Client Services Managers and Delivery Leaders who lead and manage all recruiting operations capabilities, including sourcing, screening, and coordination functions. - Define clear performance goals and objectives for the team.

- Support and collaborate with direct reports...