Smappee stands for Smart Appliance for Energy Efficiency. At the core of everything we do, we aim to facilitate energy efficiency in an innovative, easy, and fun way. Our cutting-edge technology empowers businesses and individuals to take control of their energy consumption, reduce costs, and contribute to a sustainable future. We're on a mission to make energy management smarter, more efficient, and environmentally friendly. Our offering focuses on energy management solutions and electric vehicle charging. With a global reach and a dynamic, rapidly expanding team, we're driving innovation and sustainability to power a brighter future.
Smappee is looking for a talented and passionate Team Leader to join our team of technical support professionals.
As a Team Lead, you will manage team performance, provide training and mentorship, and tackle complex technical issues across departments.
If you are a skilled leader with a technical background, join us and become a Smappee Hero!
Responsibilities
- You develop and maintain long-term planning to ensure smooth operations and goal achievement.
- To ensure everyone is up to date, you offer comprehensive training sessions for new hires and ongoing training for existing employees
- You support team members' growth through continuous development and coaching, helping them reach their full potential.
- You will regularly assess team performance, implement improvements, and provide constructive feedback to drive excellence
- To ensure effective resolution, you step in to assist with complex issues, offering guidance and support
- You act as the go-to person for communication and collaboration with other departments such as R&D, Sales, etc.
- You lead and oversee projects throughout the entire process, ensuring they meet deadlines and deliver desired outcomes.
Requirements
- Your strong background in IT combined with a strong interest in electricity and or electronics is desirable due to the technical nature of the role.
- You are fluent in Dutch and English; proficiency in French is nice to have.
- You have 2 years of experience leading technical teams, utilizing situational leadership to adapt to varying circumstances.
- You have excellent communication skills to convey information clearly and effectively across the team and other departments.
- You demonstrate high integrity and are trustworthy, ensuring reliability and earning the confidence of team members.
- You have the ability to coach and mentor team members, fostering their growth and development.
- You have exemplary leadership qualities, leading by example and making decisive, informed decisions to guide the team.
Benefits
At Smappee we believe in a modern, dynamic, flexible work environment and culture where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?
- An inspiring work environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow
- A place where you can focus on a good work-life balance with flexible working hours, a home office day and horizontal structure
- Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving
- A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ
- Remuneration according to experience, completed with extra-legal benefits such as an electric company car and charging card, meal vouchers, eco vouchers, health insurance, group insurance, holidays supplemented with ADV days and optional bicycle leasing
- An ideal location along the E17, spacious parking and bicycle storage
- A job where you can truly contribute to a better planet
Smappee
A purpose-driven company focused on facilitating energy efficiency in an innovative, easy, and fun way, with an offering in electric vehicle charging and energy management
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