Position Overview:
We are seeking a highly skilled and motivated Director of Applications to lead and grow our technical support and applications team. This individual will play a critical role in ensuring our customers receive exceptional support and service throughout their adoption cycle β from early evaluation to custom design to product deployment. The ideal candidate will possess a strong technical background, excellent communication skills, and proven experience in customer-facing roles within the tech industry. This is a unique opportunity for someone who is passionate about customer satisfaction, strategic planning, and technical innovation.
Key Responsibilities:
- Leadership and Team Management
- Lead, mentor, and develop a high-performing customer support team.
- Establish and manage team goals, performance metrics, and professional development plans.
- Foster a positive and collaborative team culture.
- Strategic Planning and Execution
- Develop and implement customer support strategies and initiatives aligned with company objectives.
- Drive alignment with customer objectives and schedules with all internal and external stakeholders to ensur...
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Lumotive
Lumotive develops optical semiconductor solutions for advanced sensing and perception capabilities in various products, such as mobile devices, autonomous vehicles, and robots.
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