As an Associate Adoption Consultant, you will design & deliver bespoke Adoption Plans for our customers to help them maximise usage and value from Contentsquare. The Associate Adoption Consultant model is hybrid: from digital-led, in-person, or 1-to-many approaches. You will also support our “Focus Partners”, ensuring they can deliver value through Contentsquare to our shared network of customers.
The Adoption Consulting team sits within the Customer Success Strategy & Shared Services team at Contentsquare, supporting both enterprise and mid-market customers.
What your role and key responsibilities will look like:
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Customer Adoption Plan Creation & Delivery:
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Collaborate with key stakeholders to create, develop, and refine adoption plans tailored for each of our new customers.
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Tailor each Adoption Plan to the strategic objectives and unique needs of the customer.
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Design and delivery of dedicated use case workshops to tailor enablement for the specific needs of the customer, as defined by the Adoption Plan
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Focus Partner support
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Interface with the Partner Sales Team to help craft an Adoption strategy for each focus partner.
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Offer gu...
Contentsquare
A global digital analytics company empowering brands to build better online experiences for all.
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